Jobs taking longer than they should
Repairs that should be wrapped up quickly often drag on, tying up your bays and slowing down cash flow.
Missed follow-ups with customers
Without a clear system, callbacks and reminders slip through the cracks, costing you repeat business.
Bottlenecks in scheduling and workflow
A packed calendar, part delays, or unclear processes create frustrating slowdowns in the shop.
Lost chances for repeat business & referrals
Customers may leave happy, but without consistent follow-up, they forget to return or send new clients your way.
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